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Frequently Asked Questions
| About
the Company |
Patty Cakes Baskets started out as a hobby that slowly turned into a small business. In business since 2002 we provide busy people with a convenient and affordable means of meeting their gift giving needs. We can help you personalize a basket for a special loved one, friend, relative, employee, colleague, or family member. We are committed to ensuring your happiness and satisfaction with each and every gift basket purchase you make.
We use only name brand products in our baskets, products that are recognized every day. For this reason and to keep minimal overhead costs, we are an online business; we operate from a small warehouse, not a storefront. |
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| Substitutions |
| Our inventory is on a constant rotating basis due to the discovery of newer, popular and unique items, product availability, and seasonal changes. Therefore, substitutions may be made for products with equal or greater value. When making substitutions, we will ensure that every measure is taken to ensure the highest quality and the most professional taste. Your satisfaction is guaranteed. |
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| What information is required to place an order? |
- The recipient’s name
- Physical address (carriers will not deliver to P.O Box)
- The correct zip code
- If the gift is being delivered to a business address, include the company’s name.
- Day time phone number
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| How do I place an order? |
| You can call (520) 404-0404, fax (520) 578-2400 or email us at info@pattycakesbaskets.com. We do accept MasterCard, Visa, American Express or Discover. We accept personal checks, however, please allow a 7 day clearing process. We will begin processing your order upon receipt of your order form, but cannot ship until payment is received. |
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| Delivery
Policy |
Local Delivery Charges
Tucson - $10.00
Oro Valley - $15.00
Marana - $15.00
Green Valley - $15.00
Out of town $5.00 plus packaging & shipping by UPS, FedEx, or the Postal Service. |
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| What about my privacy |
Your privacy is guaranteed. Under no circumstances do we sell or rent our customer names, addresses, or any other customer information whatsoever. |
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